GOSTSales Privacy Policy
Effective Date: June 12, 2025
GOSTSales, Inc. (“GOSTSales,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use the GOSTSales application and related services (collectively, the “Service”).
By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect the following types of information:
- a. User-Provided Information
- Account registration details (e.g., name, email address, company name)
- Input data submitted via the GOST application (e.g., GTM plans, notes, objectives, customer insights)
- b. Automatically Collected Information
- Device information (browser type, IP address, OS)
- Usage data (click paths, session durations, performance metrics)
- Log data for security and troubleshooting
- c. Third-Party Integrations
If your organization enables integrations with third-party tools (e.g., CRMs), we may collect information passed through those systems in accordance with your settings and permissions.
3. Use of Data for AI and Model Improvement
GOSTSales uses your data — including structured and unstructured inputs — to improve the performance and accuracy of AI features, including those powered by third-party large language models such as ChatGPT.
To protect your privacy:
- Data used for AI training is anonymized or de-identified where feasible
- We do not sell, rent, or otherwise share user content for advertising or unrelated commercial purposes
- AI data usage is strictly limited to the scope of improving GOST's services and functionality
4. Legal Bases for Processing (If Applicable to GDPR)
Where applicable, we process your information based on:
- Your consent (provided via acceptance of Terms and this Policy)
- Contractual necessity (providing the GOST service)
- Legitimate interests (improving and securing the platform)
- Compliance with legal obligations
5. Sharing of Information
We do not share your personal information with third parties except:
- With your consent
- With trusted third-party service providers (e.g., cloud infrastructure, AI providers) bound by confidentiality and data protection obligations
- If required by law or legal process
- In connection with a merger, acquisition, or corporate restructuring (you will be notified)
6. Data Retention
We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Upon termination of your account, we may retain de-identified or aggregated data for service improvement.
7. Security Practices
GOSTSales implements technical and organizational measures aligned with industry best practices and SOC 2 Privacy principles, including:
- Encryption in transit and at rest
- Access controls and role-based permissions
- Regular audits and vulnerability assessments
- Annual policy and control reviews
If you believe your account or data has been compromised, please contact us immediately at support@gostsales.com.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent (where processing is based on consent)
- Request data portability
To exercise these rights, contact us at privacy@gostsales.com.
9. Children's Privacy
The GOST Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data, it will be promptly deleted.
10. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws. We implement appropriate safeguards, such as standard contractual clauses, where required.
11. Updates to This Policy
We may revise this Privacy Policy periodically. Material updates will be communicated through the Service or email. Continued use of the Service after changes constitutes your acceptance of the revised Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: support@gostsales.com
Privacy Contact: privacy@gostsales.com
13. Cookie Policy
What Are Cookies?
Cookies are small text files that websites place on your device to store data that can be retrieved later. Cookies allow us to recognize your device, remember your preferences, enhance your experience, and gather analytics about how the GOSTSales platform is used.
Types of Cookies We Use
We use the following categories of cookies:
- 1. Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled in our systems. They include authentication, session management, and security-related cookies.
- Example: Session token to keep you logged in
- 2. Performance & Analytics Cookies
These cookies help us understand how users interact with the GOST platform, so we can improve its functionality and performance.
- Example: Google Analytics, usage heatmaps
- 3. Functional Cookies
These cookies remember your preferences and settings to personalize your experience.
- Example: Language or region settings
- 4. Third-Party Cookies
Some features of the Service may rely on third-party services (e.g., chat support, embedded content, or AI tools). These third parties may place their own cookies, governed by their privacy policies.
Cookie Duration
Cookies may be:
- Session Cookies - Deleted when you close your browser
- Persistent Cookies - Remain on your device for a specified period or until you manually delete them
Managing Cookies
You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may limit the functionality of the Service.
To learn more about managing cookies:
If you are located in the EU/EEA or a similar jurisdiction, you may also see a cookie banner allowing you to accept or reject non-essential cookies.
Do Not Track (DNT)
Some browsers offer a "Do Not Track" setting. Our platform does not currently respond to DNT signals, but we respect your cookie preferences where applicable.
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in legal requirements or our data practices. Updates will be posted to this page with a new effective date.
Contact
If you have questions about our use of cookies, contact us at: privacy@gostsales.com